Shipping Policy

Processing and Production Time

Please note that order processing and production may take between 2 to 5 business days before your order is shipped.

Tracking Information

Once your order has been processed and dispatched, you will receive a tracking number by email. Please allow approximately 1 to 3 business days for tracking information to become available in the carrier’s system.

Shipping Time

After dispatch, delivery typically takes between 5 to 12 business days, depending on your location and local postal services.

We work with reliable shipping partners, including DHL and other international carriers, to ensure safe and timely delivery. Free UK delivery is available on all orders.

Customer Support

If you have any questions regarding your delivery or require further assistance, please contact our customer support team at:

📧 service@harnessdog.com

Legal Information

Legal Entity: AZURE ENTERPRISE LIMITED
Registration Number: 77339688-000-11-24-2
Registered Address:
RM 01, 26TH FLOOR, WORKING VIEW COMM BUILDING,
21 YIU WAH STREET, CAUSEWAY BAY, HONG KONG