PRIVACY POLICY
Welcome to HarnessDog. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website ("Website"). By using our Website, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
1.1 Personal Information: When you place an order, contact us, or interact with our Website, we may collect personal information such as your name, email address, shipping address, billing details, and payment information.
1.2 Non-Personal Information: We may also collect non-personal information such as browser type, device information, IP address, and browsing behaviour to improve the performance, security, and functionality of our Website.
2. HOW WE USE YOUR INFORMATION
2.1 Order Processing: We use your personal information to process and fulfil orders, manage payments, deliver products, and provide customer support.
2.2 Customer Communication: We may use your contact details to communicate with you regarding your orders, customer service enquiries, or important service-related information. You may unsubscribe from promotional communications at any time where applicable.
2.3 Website Improvement and Security: Non-personal information helps us analyse website usage, improve user experience, and protect our Website against fraud, misuse, and security risks.
3. SHARING OF YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. Your information may be shared with trusted service providers who assist us in operating our Website, processing payments, delivering orders, or providing customer support, provided they comply with confidentiality and data protection requirements.
4. COOKIES AND TRACKING TECHNOLOGIES
Our Website uses cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can manage or disable cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled.
5. THIRD-PARTY LINKS
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.
6. DATA SECURITY
We take reasonable technical and organisational measures to protect your personal information. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. CHILDREN’S PRIVACY
Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete it promptly.
8. YOUR DATA PROTECTION RIGHTS
If you are located in the United Kingdom or the European Economic Area, you have rights under applicable data protection laws, including the right to access, correct, or request deletion of your personal data, and the right to object to certain processing activities.
To exercise these rights, please contact us using the details provided below.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any changes will be effective immediately upon posting on this page.
10. CONTACT INFORMATION
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Email: service@harnessdog.com
Brand: HarnessDog
Legal Entity: AZURE ENTERPRISE LIMITED
Registration Number: 77339688-000-11-24-2
Registered Address:
RM 01, 26TH FLOOR, WORKING VIEW COMM BUILDING,
21 YIU WAH STREET, CAUSEWAY BAY, HONG KONG